FAQ
On our FAQ page, you will find answers to the most frequently asked questions about your stay at Hotel Einstein St. Gallen. Whether you are looking for information about rooms, reservations, the spa, restaurants, arrival options, or parking facilities, you will find the most important details at a glance.
About the Hotel
Both the hotel and the congress building are wheelchair accessible, and all floors can be reached by elevator. Wheelchair accessible rooms are available upon request.
Yes, complimentary guest Wi Fi is available throughout the entire hotel.
Yes, we offer a selection of vouchers. You may purchase them at the hotel reception or directly online through our gift shop: Buy vouchers online - Einstein St.Gallen
Getting to Einstein St. Gallen
Einstein St. Gallen is centrally located in the heart of St. Gallen, near the Abbey District. From the main train station, you can reach us in a six minute walk or in three minutes by taxi or bus. Guests arriving by car can follow the signs for “Einstein Parking,” which lead directly to our underground garage. GPS address: Wassergasse 7, 9000 St. Gallen — this takes you directly to Einstein Parking beneath the congress building. Getting Here & Parking | Einstein St.Gallen
Travel time is approximately 1 hour and 10 minutes by car or public transportation.
Yes, the Einstein Parking underground garage is available for our guests. Rate: CHF 2.50 per hour Hotel guest rate: CHF 28.00 per night Valet parking: CHF 30.00 per night Electric vehicles: Additional flat fee of CHF 20.00 (valet parking only). Prices subject to change.
Einstein Hotel
Check in is available from 3:00 PM. (If you arrive earlier, we will gladly check whether your room is already ready.)
Check out is available until 11:00 AM. (If you wish to extend your stay, we will gladly check availability for a late check out and inform you of possible options.)
Yes, late arrival is possible as our reception is staffed 24 hours a day. Please inform us of your estimated arrival time in advance.
You may leave your luggage at the hotel reception before check in or after check out.
You may book a room with or without breakfast.
Yes, dogs are welcome. Please inform us before your arrival. The fee is CHF 30.00 per night per dog (food not included).
No, smoking is prohibited throughout the hotel. However, the Cigar Lounge in the Einstein Bar is open daily from 5:00 PM.
Yes, all rooms are equipped with a coffee machine for preparing coffee and tea.
Yes, all rooms are air conditioned and can cool or heat depending on the season.
Yes, we provide baby cribs free of charge upon request.
Yes, rooms are cleaned daily.
Yes, we offer several rooms with connecting doors. Please inform us during booking if you require one.
Yes, please contact the hotel reception during your stay.
Yes, all rooms are equipped with a minibar.
Yes, all rooms include a safe.
Yes, room service is available. You may order from the in room dining menu in your room. Service is available from 6:30 AM to 10:00 PM, with an additional fee of CHF 10.00 per delivery.
Yes, laundry service is available. Details can be found on the laundry list in your room. For express service (drop off by 9:00 AM / return the same day by 7:00 PM), a 50% surcharge applies.
We are happy to arrange a taxi upon request.
Einstein Congress
Yes, Einstein Congress offers 14 meeting rooms as well as the Einstein Hall.
Meeting rooms can be requested directly from the Congress Team.
Phone: +41 71 227 55 00
Email: congress@einstein.ch
The spaces can host events for up to 330 people.
Yes, you can celebrate your wedding at Einstein St. Gallen and enjoy your special day with the warm support of our team.
Yes, an experienced event team assists with planning and execution.
Bistro St.Gallen
The breakfast buffet is open Monday to Friday from 6:30–10:30 AM and on weekends from 6:30–11:00 AM.
Adults: CHF 40 per person
Children 7–12 years: CHF 20 per child
Children 0–6 years: complimentary Prices subject to change.
The Bistro is open daily from 6:00 AM to 10:00 PM.
Please refer to our menu: Bistro St. Gallen / Business Lunch, Dinner | Einstein St. Gallen.
Yes, the Bistro terrace is open during summer in good weather.
Einstein Gourmet
Einstein Gourmet is open Thursday through Saturday. Lunch begins at 12:00 PM and dinner at 6:00 PM.
Please see our current gourmet menu: Menu Einstein Gourmet | Einstein St. Gallen.
Einstein Bar
The Einstein Bar and the Cigar Lounge open daily at 5:00 PM.
For table reservations, please call +41 71 227 55 20 or email bar@einstein.ch.
Wellness und Fitness
Monday–Friday: 6:00 AM–10:00 PM Saturday, Sunday & holidays: 9:00 AM–7:00 PM
4th Floor: Monday–Friday: 6:30 AM–9:30 PM Saturday, Sunday & holidays: 9:30 AM–6:30 PM
5th Floor: Monday–Friday: 5:00 PM–9:30 PM Saturday, Sunday & holidays: 9:30 AM–6:30 PM
Yes, access is included in the room rate.
Children aged 12 and older may enter when accompanied by a parent or legal guardian. Please note: the 5th floor is restricted to guests 18 and older.
The Day Spa costs CHF 79.00.
Day Spa includes access to the well come fit fitness and wellness areas, plus your choice of: – the breakfast buffet, or – a 2 course lunch or dinner at Bistro St. Gallen.
